Voucher Exchange Locations:
Bring your voucher one of the locations below and redeem it for the Go Chicago™ Card(s) you have purchased. For General Information or questions concerning voucher exchange, please phone us at 866-628-9031.Locations:
Macy's Visitor's Center
111 North State St., 7th Fl.
Mon–Sat, 10:00 am–6:00 pm
Sunday, 11:00 am–6:00 pmClosed on Easter, Thanksgiving Day and Christmas Day
CTA: Red, Brown, Green or Orange lines to Randolph and Washington. 7th floor Visitor's Center. (mapquest link)
While at Macy's – you may also pick up your Visitor Appreciation Brochure for special savings.
The Shops at North Bridge
520 N. Michigan Ave.
Concierge Services
Summer Hours:
(April 1–October 31)
Monday–Thursday, 9:00 am – 6:00 pm
Friday, 9:00 am–5:45 pm
Saturday, 9:00 am–6:00 pm
Sunday, 10:00 am–6:00 pmMay be closed on major U.S. holidays
CTA: Red line to Grand & State stop
(mapquest link)
City of Chicago Store
(Inside historical pumping station)
163 E. Pearson
312-742-8811
Mon–Sat, 9:00 am–5:00 pm
Sunday, 10:00 am–5:00 pm Summer Hours:
(June 1–October 31)
Monday–Saturday, 9:00 am– 6:00 pm
Sunday, 10:00 am–5:00 pm
Holiday Hours:
Christmas Eve and New Year's Eve 9:00 am–3:00 pm
City Holidays: 10:00 am–4:00 pmClosed on Easter, Thanksgiving Day, Christmas and New Year's Day
CTA: Red line to Chicago Ave.
Bus Route 151 to Chestnut Ave.
(mapquest link)
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